Reduced hours and enhanced safety precautions

Further to our last update on COVID-19 and following the recent announcement by the Manitoba government that the province is now declared to be in a state of emergency, we are moving to reinforce social distancing. This action is intended to ensure the safety of employees and members.

The Plessis and Kildare branches will be open from 10:00 a.m. to 3:00 p.m., Monday to Friday (closed on Saturday)

We are committed to social distancing. To maintain the levels of health and safety in the branches during the pandemic, we are minimizing contact between members and our staff. We are implementing a by-appointment-only policy and limiting the number of members in the branch to five at a time. 

If you need to visit either the Plessis or Kildare branch, please phone and make an appointment.

Plessis Branch: 204-958-6300

Kildare Branch: 204-958-6320

While we understand that you may want to meet with us in person, we encourage you to phone us with questions and use online banking as much as possible (see Online Options below). 

If you have any questions, please call your neighbourhood branch. 

Temporary Branch Closure

The St. Anne’s branch (720 St. Anne’s Road) is closed until further notice. 

Our two other branches — Plessis (1300 Plessis Road) and Kildare (8-630 Kildare Avenue East) — will remain open for business but with reduced hours.

Please be assured that if you are a member of the St. Anne’s branch, the staff at our Plessis and Kildare branches are available to answer any questions or address any concerns you may have.

Loan & Mortgage Payment Deferral

Casera can provide payment relief for up to six months to members with consumer loans, residential mortgages, or commercial loans. We encourage any of our members with financial worries to contact us to discuss their particular concerns. Please do not hesitate to talk to us. We are all in this together, and we are here to help.

100% Deposit Guarantee & Rates Maintained 

Remember, your deposits are safe at Casera. The Deposit Guarantee Corporation of Manitoba fully guarantees all deposits (except for member shares and mutual funds).

Members holding fixed-rate deposits with Casera (RRSPs, RRIFs, TFSAs, and Term Deposits) will maintain their current rates and remaining terms until renewal.


Sincerely,

Brent Thomas

Chief Executive Officer